Last Updated: 25-12-2023
This Refund Policy outlines the terms and conditions governing refunds for tarot and astrological services offered on our website. By using the Website, you agree to the terms of this Refund Policy.
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Service Nature
a. Tarot and astrological services provided on the Website are considered intangible and are delivered instantly or within a short timeframe.
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No Guarantees
a. The nature of tarot and astrological services is subjective and based on interpretations. We do not guarantee the accuracy, reliability, or outcomes of the services provided.
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Refund Eligibility
a. Refunds will only be considered in the following circumstances:
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If technical issues prevent the delivery or access to the service.
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If the service is not provided within the specified timeframe.
b. Refunds will not be provided based on the user's satisfaction with the interpretation or outcome of the tarot or astrological reading.
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Requesting a Refund
a. To request a refund, users must contact our customer support at mayakraftastrotarot@gmail.com within 3 days from the date of the service.
b. The refund request must include details such as the user's name, email address, the date and time of the service, and a brief explanation of the issue.
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Refund Process
a. Refund requests will be reviewed on a case-by-case basis.
b. If the refund request is approved, the refund will be processed using the original payment method.
c. Refunds may take 30 days to be reflected in the user's account.
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Non-Refundable Circumstances
a. Refunds will not be provided in the following circumstances:
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User dissatisfaction with the interpretation or outcome of the service.
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User error, such as providing incorrect information.
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Cancellation of Services
a. Users may cancel a scheduled service in advance (prior 3 business day of the scheduled service) to be eligible for a refund, subject to the terms outlined in this policy.
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Changes to Refund Policy
a. We reserve the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting.
b. Users are encouraged to review the Refund Policy regularly for any changes.
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Contact Information
a. If you have any questions or concerns about this Refund Policy, please contact us at mayakraftastrotarot@gmail.com
By using the Website, you agree to the terms of this Refund Policy. If you do not agree with the terms, please refrain from using our services.